LENSA APP TERMS OF USE

You can see our previous Terms of Use here

Effective date: 02 Sep 2024

Welcome to Prisma Labs, Inc. (“Company”, “we”, “us” or “our”), a mobile technology company specializing in deep learning-related products. Our goal is to move forward mobile photography creation to the next level using neural networks, deep learning and computer vision technics. We aim to create new ways for people to express their emotions through the camera.

These Terms of Use (these “Terms”) along with our Refund Policy, being an integral part of these Terms (the “Refund Policy”) apply to all users and others (“Users”, “you”, as applicable) who download, install, register with, access or use (“Use”, “Using”) our mobile application Lensa: Photo Editor (“Lensa” or “application”), website.

These Terms are a binding contract between you and us. You are accepting and agreeing to these Terms on your behalf or on behalf of the person or entity that you represent. If you are Using Lensa on behalf of another person or entity, you represent that you are authorized to accept these Terms on that person’s or entity’s behalf and that such person or entity agrees to be responsible to us if you or the other person or entity violates these Terms.

If you do not agree to these Terms, including the mandatory arbitration provision and class action waiver in Section 15 (Dispute Resolution; Binding Arbitration), do not Use Lensa. Your continued Use of Lensa will confirm your acceptance of these Terms.

If you have any questions about these Terms or Lensa, please contact us via an email [email protected] (for additional contact information, please, see Section 22 of these Terms).

NOTE: Lensa uses a Neural Network Model Stable Diffusion that allows users to generate personalized Magic Avatars (“Avatars”). For all the important questions about how Stable Diffusion technology works, you can find answers in their FAQ. For how the Avatars feature works, you can read our short FAQ.

There are certain restrictions to Using the Magic Avatars feature – read more in Section 5.

We do not use your Personal Data to generally train and/or create our separate artificial intelligence/products.

We do our best to moderate the settings of the AI model, however, it is still possible that you may encounter content that you may see as inappropriate for you. Also, we expect and appreciate you observing the rules of Lensa Use listed in Section 5 of these Terms.

1. DESCRIPTION OF SERVICES

Lensa is an application based software that uses artificial intelligence algorithms to edit, modify and transform your photos and videos. The application allows you to (a) upload photos and videos onto application; (b) edit and modify uploaded photos and videos. Any photos or videos you submit through Lensa mobile application are governed by Privacy Policy.

From time to time and without prior notice to you, we may change, expand, and improve the application. We may also, at any time, cease to continue operating part or all of the application or selectively disable certain features of the application. Your use of the application does not entitle you to the continued provision or availability of the application. Any modification or elimination of Lensa or any particular features will be done on our sole discretion.

2. ELIGIBILITY

TL;DR: Lensa is not intended for or directed at children. Generally, you should be at least 13 years old or, if you are from the EEA or the UK, 18 years old to use Lensa.

General age limitation.

Lensa website is not intended for or directed at children under 13, and we do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to Use Lensa website. If you are under 13, do not:

Use or provide any information in Lensa or through any of its features, or
provide any information about yourself to us, including your name, address, telephone number or email address.

If you are a parent or guardian and believe we have collected information from your child who is under the age of 13, please contact us (for contact information, please see Section 22: How to Contact Us).

Age limitation for EEA individuals. You must be at least 18 years old in order to Use Lensa. We do not allow Use of Lensa by EEA individuals younger than 18 years old. If you are aware of anyone younger than 18 Using Lensa, please contact us (for contact information, please see Section 22: How to Contact Us), and we will take the required steps to delete the information provided by such persons.

Age limitation for UK individuals. You must be at least 18 years old in order to Use Lensa. We do not allow Use of Lensa by UK individuals younger than 18 years old. If you are aware of anyone younger than 18 Using Lensa, please contact us (for contact information, please see Section 22: How to Contact Us), and we will take the required steps to delete the information provided by such persons.

3. USER ACCOUNTS AND ACCOUNT SECURITY

Certain Lensa features or functionalities may require you to register an account with us (“Account”). By creating an Account, you agree to:

provide accurate, current, and complete information for your Account
maintain and promptly update, as necessary, your Account information
maintain the security of your Account login information
be responsible for all activity that occurs via your account even if that activity is not by you or is without your knowledge or consent, and
immediately notify us if you discover or otherwise suspect any security breaches related to your Account.

You are entirely responsible for maintaining the confidentiality, security and control of your Account login information and for all activities that occur in your Account. We are not liable for any loss or damage arising from your failure to comply with the above requirements.

You may register your Account using a valid account on the app store or marketplace from which you downloaded Lensa (e.g. Apple App Store, Google Play, etc.) (each such account, a “Third-Party Account”). By using Third-Party Account to register your Account, you are allowing Lensa to access your Third-Party Account as permitted under the applicable terms and conditions that govern your and/our use of such Third-Party Account.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

4. PRIVACY

Please refer to our Privacy Policy for information about how we process and share information about you when you Use Lensa. You acknowledge and agree that your Use of Lensa is subject to our Privacy Policy.

5. USER CONTENT

TL;DR: You can upload your photos to Lensa and create amazing Avatars. Your original content and your AI-generated content belong to you, and we claim no ownership over such content. You would need to give us a permission to use that content (for our AI to generate you Avatars). You take this permission away when your Avatars are ready.

Lensa may allow you to upload, edit, create, store and share content, including photos and videos, as well as generate and download your Magic Avatars (“User Content”). We do not claim ownership over your User Content.

We want you to enjoy the functionality of Lensa seamlessly, therefore, we would require a permit (called a license and referenced as a “Company License” explained further) to use your User Content uploaded to the application. We would like to highlight that the Company license is limited within both the purpose of our usage of your User Content and parties we might share this User Content with. Sharing of your User Content would be typically limited to our service providers and/or affiliates, which ensure that the application is functioning as intended. We do not sell or share otherwise any of your User Content with irrelevant third parties and do not receive any proceeds out of its usage, except for ensuring the appropriate functionality and further development of the application.

Therefore, solely for the purposes of operating or improving Lensa, you grant us a non-exclusive, royalty-free, worldwide, fully-paid, transferable, sub-licensable license to use, temporarily cache, reproduce, modify, distribute, create derivative works of your User Content, without any additional compensation to you and always subject to your additional explicit consent for such use where required by applicable law and as stated in our Privacy Policy. The Company License is for the limited purpose of operating Lensa or if otherwise implied by the Using of Lensa and its services unless you have provided us your additional explicit consent for the different purpose where required by applicable law. The Company License is time-limited in the sense that it automatically terminates when you delete the User Content from Lensa’s library or by terminating your account.

You acknowledge and agree that our use of your User Content will not result in any injury to you or to any person that you authorized to act on your behalf.

TL;DR: here we impose some rules as to the content you may want to upload. Namely, you must own the photos you upload, and if you don’t, then you must respective rights to upload such content to Lensa. Also, in case you wish to upload a photo depicting your friend or someone else other than you, you may do so only with their consent. If you upload someone else’s content to Lensa and we receive claims, you will indemnify Lensa for such claims (it means that we will ask you to financially compensate us these claims). We encourage you to observe these rules and not harm others using their content without consent.

You represent and warrant that:

you own the User Content edited and adjusted by you on or through Lensa or otherwise have the right to grant the rights and licenses set forth in these Terms
you agree to pay for all royalties, fees, and any other monies owed by reason of the User Content you intend to edit and adjust on or through Lensa and warrant to us that any usage of third-party User Content is cleared by you with the respective rightholder
if the User Content depicts third parties, you have received all the necessary consents form them to upload their photos to Lensa, and
you have the legal right and capacity to enter into these Terms in your jurisdiction.

You must not upload, edit, create, store or share any User Content that violates these Terms or to which you do not have all the rights necessary to grant us the Company License described above. You, furthermore, agree to indemnify, defend and hold Lensa harmless for any unauthorized use of third-party User Content you might commit (both intentionally or unintentionally) in accordance with Section 11 “Indemnification” of these Terms.

We will not be liable to you for any modification, suspension or discontinuation of Lensa, or the loss of any User Content, if this loss occurs outside of our control (e.g., due to a security breach). However, we hereby commit to informing you of such security incident in accordance with our Privacy Policy (and its Section 8 “Data Security”).

6. PROHIBITED CONDUCT AND CONTENT

TL;DR: The list below describes the prohibited conduct that leads to breach of this agreement between you and us. Lensa is made for your entertainment, and we want everyone to respect each other and not ruin the user experience by the misuse of Lensa.

You must not violate any applicable contract, intellectual property law, any other applicable law or other third-party rights (including the Company’s rights) or commit a tort, and you are solely responsible for your conduct while Using Lensa.

You represent, warrant and agree that you will not Use Lensa by uploading the User Content or otherwise (all of the following conduct includes any attempts to perform any of the following):

To engage in any harmful, fraudulent, deceptive, harassing, threatening, intimidating, predatory, defamatory, obscene, stalking or otherwise objectionable conduct.
In any manner that could interfere with, disrupt, negatively affect or inhibit other Users from fully enjoying Lensa or that could damage, disable, overburden or impair the functioning of Lensa in any manner.
To decipher, decompile, disassemble or reverse engineer any aspect of Lensa (such as the source code or non-literal aspects (such as the underlying structure, sequence, organization, file formats, non-public APIs, ideas or algorithms), do anything that might discover the source code, bypass or circumvent measures employed to prevent or limit your access to any part of Lensa.
To circumvent any content-filtering techniques we employ or to access any feature or area of Lensa that you are not authorized to access.
To develop or to use any third-party applications that interact with Lensa without our prior written consent, including any scripts designed to scrape or extract data from Lensa.
To display, mirror or frame Lensa, or any individual element within Lensa, the Company’s name, any Company trademark, logo or other proprietary information without our express written consent.
To use any meta tags or other hidden text or metadata utilizing the Company’s trademark, logo URL, product or services name without our express written consent.
To gain unauthorized access to, interfere with, damage, or disrupt any server, computer or database connected to Lensa.
To copy, modify, host, stream, sublicense, or resell Lensa, or otherwise Use Lensa for any commercial purposes (this excludes selling your User Content).
For any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.
To violate any applicable law or regulation.
To encourage, assist or enable any other party to do any of the foregoing.

Use of Avatars.

Lensa gives you the ability to use AI as a tool to create Avatars, and we claim no rights in the Avatars you generate through our AI.
You are the one to decide how to use the generated Avatars further, and you are the one accountable for their use. You must ensure that the way you are using your Avatars is not breaking any laws, such as privacy and intellectual property laws, and that such use is not obscene, pornographic, harmful and doesn’t spread harmful misinformation. If you are unsure that your intended use of the Avatars would be legal, we advise you to err on the side of caution, especially if using for commercial purposes.

Due to the fact that we use Stable Diffusion AI technology in Lensa for creation of the Avatars, you additionally represent, warrant and agree that you will not Use Avatars feature in the following ways, which are explicitly prohibited under the Stable Diffusion AI technology license (Attachment A), and, in particular:

In any way that violates any applicable national, federal, state, local or international law or regulation;
For the purpose of exploiting, harming or attempting to exploit or harm minors in any way;
To generate or disseminate verifiably false information and/or content with the purpose of harming others;
To generate or disseminate personal identifiable information that can be used to harm an individual;
To defame, disparage or otherwise harass others;
For fully automated decision making that adversely impacts an individual’s legal rights or otherwise creates or modifies a binding, enforceable obligation;
For any use intended to or which has the effect of discriminating against or harming individuals or groups based on online or offline social behavior or known or predicted personal or personality characteristics;
To exploit any of the vulnerabilities of a specific group of persons based on their age, social, physical or mental characteristics, in order to materially distort the behavior of a person pertaining to that group in a manner that causes or is likely to cause that person or another person physical or psychological harm;
For any use intended to or which has the effect of discriminating against individuals or groups based on legally protected characteristics or categories;
To provide medical advice and medical results interpretation;
To generate or disseminate information for the purpose to be used for administration of justice, law enforcement, immigration or asylum processes, such as predicting an individual will commit fraud/crime commitment (e.g., by text profiling, drawing causal relationships between assertions made in documents, indiscriminate and arbitrarily-targeted use).

You, furthermore, agree to abide by the Stable Diffusion AI technology license, incorporated herein by reference, including its Attachment A.

We reserve the right to:

Monitor your Use of Lensa to ensure compliance with these Terms, and to comply with applicable law or other legal requirements
To investigate violations of these Terms or conduct that affects Lensa
To consult and cooperate with law enforcement authorities to prosecute Users who violate the applicable law.
To, in our discretion and at any time, suspend or discontinue Lensa, introduce new features or impose limitations on certain features, or restrict access to Lensa.

7.LIMITED LICENSE; COPYRIGHT AND TRADEMARK

TL;DR: this is to say that everything you see on Lensa (apart from your photos or Avatars) is owned or licensed to Lensa. And we allow you to enjoy the functionality of Lensa to its fullest; if you want to use any Lensa elements outside Lensa, however, you must ask for our consent first. This includes, for example, using our trademarks or logo.

Everything you read below is NOT about your User Content.

Lensa and the text, graphics, images, photographs, videos, audio, music (including but not limited to the Music Content (as defined below)), illustrations, trademarks, trade names, page headers, button and application icons, scripts, service marks, logos, slogans, filters, tools, user generated tools and other content contained in Lensa, excluding your User Content (collectively, “Lensa Content”) (and intellectual property rights in or to the preceding items) are owned by us or licensed to us and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, we and our licensors, as applicable, reserve all rights, title and interests (including without limitation all intellectual rights) in and to Lensa and Lensa Content.

Your use of the Lensa Content shall always be subject to these Terms and, if applicable, additional terms and conditions that we may communicate to you from time to time, such as terms and conditions from our licensors (such additional terms, "Supplemental Terms"). Such Supplemental Terms are hereby incorporated into these Terms by reference. To the extent of any conflict or inconsistency between these Terms and Supplemental Terms the latter shall govern.

You are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to Use Lensa and the Lensa Content for your own personal use (“User License”); however, such User License is subject to these Terms and (if applicable) the Supplemental Terms and does not include any right to:

sell, resell or commercially use Lensa or the Lensa Content
copy, reproduce, distribute, publicly perform or publicly display the Lensa Content, except as expressly permitted by us or our licensors
modify the Lensa Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of Lensa or the Lensa Content, except as expressly set forth in these Terms and the Supplemental Terms
use any data mining, robots or similar data gathering or extraction methods, or
Use Lensa or the Lensa Content other than as expressly provided in these Terms and the Supplemental Terms.

Any Use of Lensa or the Lensa Content other than as specifically authorized herein, without our prior written permission, is strictly prohibited and will terminate the User License granted under these Terms and (if applicable) the Supplemental Terms. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Lensa Content.

We may offer you a library of audio and music content provided by JAMENDO S.A. on Lensa (collectively, “Music Content”). The Music Content available on Lensa may be used only in the context and as part of other User Content that is being edited via Lensa, so long as such editing is performed via Lensa and permitted by the Supplemental Terms. We do not warrant the accuracy or completeness of any information (such as metadata) we provide to you with respect to the Music Content. You shall be solely responsible and liable for determining whether releases are required in connection with any proposed use of the Music Content and you shall be solely responsible and liable for obtaining all necessary releases. We do not grant any right, nor do we make any warranty, with regard to the use of the Music Content.

8. SUBSCRIPTIONS, IN-APP PURCHASES AND AUTO RENEWALS

TL;DR: Some functionalities and features of the application are free of charge.We also offer subscription plans that provide access to enhanced services and additional features If you have any questions about your purchases, contact us at [email protected]

Some functionalities and features of the application are free of charge. We may also offer you the opportunity to purchase subscriptions for the then-current fee that provide access to certain enhanced services, content, products and additional features for a specified period of time (the “Purchased Content”).

You may only use the Purchased Content and make in-app purchases if you are over 18 years old (or of legal age in jurisdiction where you live, if different), and only on a limited, personal, non-transferable, non-sublicensable and revocable basis for non-commercial use only.

Trial. Some of our subscriptions include a trial period, where you can experience the application for a specified period at no cost or at a reduced price (“Trial”). Trials will automatically convert into ongoing paid subscriptions at the end of the trial period, and we will begin to charge you accordingly. To avoid being charged, you must cancel your subscription prior to the expiration of the trial period. Please, review all applicable terms carefully before you sign up for Trial.

Please note that Trial offers are available for new users only: if you have previously benefited from a Trial (or a part of it) for any of our subscriptions, you will not be entitled to another Trial offer, even if you subsequently cancel your subscription and apply for a new subscription at some later date. The Trial period within a subscription plan is calculated as a one piece continuous time period, despite whether you actually used the Purchased Content.

Subscriptions and Billing. You may buy offered subscription plans to the Purchased Content either via App Store or Google Play, or through our website using your credit/debit card, PayPal account or other payment service provided for on our website. Your refund options depend on the way you purchased the subscription (e.g., if you purchased it through App Store, you will be able to claim a refund via App Store support under their own rules; if you purchased the subscription through our website, you will only be able to claim a refund based on our own Refund Policy). Please, read our Refund Policy carefully, since it forms a part of these Terms and is binding on the parties.

The payment is charged at the beginning of each billing period. Subscriptions continue indefinitely. We charge you on-going fees automatically on a regular basis until cancelled.

If you have any difficulties, concerns, or questions about your subscription, please contact us at [email protected].

The Purchased Content is available only within the respective purchased subscription period and does not accrue over time, unless it is expressly stated otherwise in writing. If any part of your Purchased Content (e.g. Avatars available under a subscription plan) remains unused at the end of the then-current subscription period, it will not be carried over to the following subscription period when you renew your subscription. You lose all associated Purchased Content and/or other benefits at the end of your respective subscription period.

We reserve the right to modify, terminate, or otherwise amend the subscription plans we offer from time to time. Certain Purchased Content (i.e. content, products, services, features, etc.) included in subscription plans may change from time to time, as we introduce new features, develop our existing offering and sometimes retire features that aren't working out as planned. By accessing the application you agree that your purchases are not contingent on the provision of any future functionality or features, or dependent on any oral or written public statements, and comments made by Lensa regarding such functionality or features.

Price and Taxes. We may from time to time make changes to our subscription options, including recurring subscription fees and will communicate any price changes to you in advance. Price changes will take effect at the start of the next subscription period following the date of the price change and, by continuing to use the subscription after the price change takes effect, you will have accepted the new price. If you don’t agree to a price change, you can reject the change by unsubscribing from the applicable subscription prior to the price change going into effect.

If we discover an error in the price of items you have purchased, we will contact you. You will have the option of either reconfirming your order at the correct price or canceling it. If we are unable to contact you, your purchase will be automatically cancelled.

Tax rates or other fees are based on the rates applicable at the time of your charge. These amounts can change over time with local tax requirements in your country, state, territory, county, or city. Any change in tax rate will be automatically applied based on the account information you provide

Renewal. Your payment to Lensa or the third party through which you purchased the subscription (App Store or Google Play) will automatically renew at the end of the applicable subscription period (whether such subscription is weekly, monthly, yearly, or otherwise), and your subscription will automatically renew at the then-current subscription fee for recurring subscription periods of the same duration, unless you cancel your subscription before the end of the then-current subscription period.

Cancellation. You must cancel your subscription or Trial before it renews to avoid the billing of the fees for the next subscription period. You may cancel your subscription at any time, and keep what you paid for until the end of such subscription period. You’ll remain access to Purchased Content until your next payment is due. If you cancel subscription during your then-current subscription period, you will not be refunded for the unused period.

Uninstalling an application will not result in the cancellation of your subscription. You must cancel the subscription before uninstalling the mobile application.

If you purchase your subscription through App Store or Google Play, please, contact them for information about billing, cancellation and refunds.

Contact our support team [email protected], or follow the below instructions on how to cancel your subscription or Trial:

If you purchased a subscription through the Apple App Store: you may cancel automatic renewals by selecting "Manage App Subscriptions" in your Apple Account settings and selecting the subscription you want to modify, or otherwise in accordance with the then-current functionality of that platform.

If you purchased a subscription through the Google Play Store: you may cancel automatic renewals by selecting "Subscriptions" in your Google Play Account settings and selecting the subscription you want to modify, or otherwise in accordance with the then-current functionality of that platform.

If your subscription was purchased through our website: you may cancel automatic renewals of such subscription at any time prior to the applicable renewal date through your account settings following the instructions as outlined here or by emailing us at [email protected].

Should you have any questions or concerns about it, please contact our support team at [email protected] for instructions on how to cancel your subscription.

Refunds. Your refund options depend on the way you have purchased your subscription. Payments for Trial are non-refundable.

If your subscription was purchased through our website: Generally, your purchases are non-refundable. However, in certain cases we do provide refunds according to our Refund Policy. For further information on the refund rules please refer to our Refund Policy.

If you purchased a subscription through the Apple App Store or through the Google Play Store: The subscriptions purchased via Apple App Store are subject to Apple App Store refund policies, while subscriptions purchased via Google Play Store are subject to Google Play Store refund policies. This means that we cannot grant refunds for such subscriptions. To claim a refund for a subscription purchased via App Store or Google Play, please contact App Store support and learn more about refunds here, or contact Google Play support and learn more about refunds here, accordingly.

Please, be kindly informed that we are unable to view, access, or modify any financial transactions from Apple App Store or Google Play Store in-app subscriptions for security and privacy reasons. Instead, we would ask that you reach out to the appropriate support team of Apple App Store or Google Play Store in relation to your subscription or to request any refunds. Please contact the Apple App Store or Google Play Store regarding any refunds or to manage your subscription purchased through them, accordingly.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN AND SUBJECT TO MANDATORY LEGISLATION, YOU ACKNOWLEDGE THAT WE ARE NOT REQUIRED TO PROVIDE A REFUND FOR THE PURCHASED CONTENT OR VIRTUAL ITEMS FOR ANY REASON, EXCEPT FOR AS EXPRESSLY STATED IN OUR REFUND POLICY, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR THE UNUSED TRIAL PERIOD, UNUSED SUBSCRIPTION PERIOD AND UNUSED PURCHASED CONTENT OR VIRTUAL ITEMS, WHETHER YOUR LOSS WAS VOLUNTARY OR INVOLUNTARY.

Virtual Items. Certain virtual items (e.g. Avatars) may be given as part of the respective subscription plan (collectively, the “Virtual Items”). Also, you may be given the option to make in-app purchases to buy additional Virtual Items. Virtual Items can be redeemed for certain features, content, or services within the application. You are permitted to purchase Virtual Items only through the application and you may only redeem or use them within the application. We reserve the right to manage, modify, or remove Virtual Items at our sole discretion and at any time. All in-app purchases of Virtual Items, as well as their redemption, are final and non-refundable as provided for in our Refund Policy.

Promotional offers. From time to time you may have the opportunity to purchase a subscription or make an in-app purchase in the form of a promotional offer. Promotional offers may be for new users only and/or not be valid for all users and are only available for a limited time. Other restrictions may apply. After the promotional period, subscription automatically continues at the then-current regular price (subject to change), unless cancelled, plus applicable taxes.

Certain Virtual Items (e.g. Avatars) may form a part of a promotional offer within a respective subscription plan (collectively, the “Promotional Virtual Items”). Users who have purchased the respective subscription plan may be offered to enjoy the respective Promotional Virtual Item under the following conditions met altogether: (i) you have chosen the respective subscription plan; (ii) you have paid the full amount for the respective subscription plan in one payment; (iii) you remain on a paid respective subscription plan. Other conditions may apply. If you activate a trial period, you will not receive Promotional Virtual Items until you purchase the respective subscription plan.

Please, kindly note that promotional offers and/or Promotional Virtual Items are not constantly available, and It is our sole discretion to provide any of them. All the terms and conditions of such promotional offers (in particular, period of availability, discount amount, etc.) and/or Promotional Virtual Items are subject to our sole discretion as well. We reserve the right to manage, modify, or remove any promotional offers and/or Promotional Virtual Items at our sole discretion and at any time.

Promotional offers and Promotional Virtual Items do not accrue over time. If any part of your promotional offer and/or Promotional Virtual Items remains unused at the end of the respective subscription period, it will not be carried over to the following subscription period when you renew your subscription. Promotional offers and Promotional Virtual Items cannot be refunded, replaced, restored, added up, or compensated for in any way. When your then-current subscription ends, you lose all associated benefits, including any remaining Promotional Virtual Items.

9. COPYRIGHT INFRINGEMENT

TL;DR: If Lensa displays any content that infringes someone’s copyright, please let us know. You can find all the details on how to notify us below.

It is our policy to respect the legitimate rights of copyright owners, and we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe that any text, graphics, photos, audio, music, videos or other materials or works, including any User Content, uploaded, downloaded or appearing on Lensa have been copied in a way that constitutes copyright infringement, you may request removal of that User Content (or access to it) from Lensa by submitting a written notification to our copyright agent designated below.

In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), such written notice ("DMCA Notice") must include substantially the following:

Your physical or electronic signature as the copyright owner or as a person authorized to act on behalf of the owner of an exclusive right that has allegedly been infringed.
Identification of the copyrighted work claimed to have been infringed or, if the claim involves multiple works (User Content) presented on Lensa, a representative list of such works.
Identification of the User Content that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate that User Content on Lensa (including the provision of links thereto).
Information reasonably sufficient to permit us to contact you, such as your name and email address, postal address, and telephone number.
A statement that you have a good faith belief that use of the work in the manner complained of is not authorized by you as the copyright owner, its agent, or the law.
A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our designated Copyright Agent to receive the DMCA Notices is:

Copyright Agent	Andrey Usoltsev
Address:	440 N Wolfe Rd Sunnyvale, CA 94085 Suite #: D2028
Telephone Number:	+1 (650) 215-8003
E-Mail Address:	[email protected]

If you fail to comply with any of the above requirements to the DMCA Notice, your DMCA Notice may not be effective and, therefore, will be disregarded and not enforced by us. This does not preclude you from sending a follow-up DMCA notice on the same.

Please be aware that if you knowingly materially misrepresent that any material, including User Content, or activity within Lensa is infringing your copyright or the copyright of a person that you know, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

10. FEEDBACK

TL;DR: we will be happy to receive your feedback about Lensa. Please note that your feedback is not confidential and we will be able to use it (for example, to display on our website or to post in our social media account).

We welcome any your feedback, questions, comments, suggestions, ideas, original or creative materials or other information you submit about us or Lensa (collectively, “Feedback”). You can submit Feedback by using ”Send Feedback“ button in Lensa settings, or by contacting us at [email protected] or otherwise (for addtional contact details, please, see Section 22 of these Terms “How to Contact Us”), or via reviews in Apple App Store or Google Play. Your Feedback is non-confidential and will become our sole property once submitted to us. We will own exclusive rights, including, without limitation, all intellectual property rights, in and to your Feedback and will be entitled to the unrestricted use and dissemination of your Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You also have the right to amend and supplement your Feedback to us, which we will take into account to provide accurate information to other users about Lensa’s user experience. If we decide to make your Feedback public, we will not use any of your personal data, unless you explicitly consent to it.

11. INDEMNIFICATION

TL;DR: if you breach the rules, and we receive claims for it, we may ask you to compensate us financially.

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless us and each of our respective officers, directors, agents, partners and employees (individually and collectively, “Company Parties”) from and against any loss, liability, claim, demand, damages, expenses or costs (“Claims”) arising out of or related to (i) your Use of Lensa; (ii) your User Content or Feedback; (iii) your violation of these Terms; (iv) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); and (v) your conduct in connection with Lensa. You agree to promptly notify the Company Parties of any third party Claims, cooperate with the Company Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You also agree that the Company Parties will have control of the defense or settlement of any third party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and us or the other Company Parties.

12. DISCLAIMERS

TL;DR: Sometimes the things may not work out as planned. And we don’t claim or guarantee that Lensa will always work perfectly. Just as we can’t claim or guarantee that you won’t see any unexpected results while generating your Avatars – it’s very unpredictable, although we are always working on AI’s safety settings.

We do not control, endorse or take responsibility for any User Content (and its loss) or third-party content linked to Lensa. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or resources.

Your Use of Lensa is at your sole risk. Lensa is provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, we do not represent or warrant that Lensa is accurate, complete, reliable, current or error-free, free of viruses or other harmful components. You assume the entire risk as to the quality and performance of Lensa within your Use.

Magic Avatars feature uses external technology Stable Diffusion AI. Due to this, we cannot fully control the results generated by the Magic Avatars feature, and therefore these Avatars in no way represent our official policy or position on religion, ethnic group, club, organization, company, individual, or anyone or anything. We make reasonable efforts to moderate the Magic Avatars feature by configuring the AI setting, which, in any case, are only those that are accessible to us. We do not and cannot moderate the User Content. By agreeing to the Terms and/or purchasing a subscription, you agree to the above disclaimer and waive any claims against us due to the generated Avatars.

13. LIMITATION OF LIABILITY

The Company, as well as Company’s representatives or affiliates (the “Company Parties”) will not be liable to you under any theory of liability — whether based on contract, tort, negligence, strict liability, warranty, or otherwise — for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits, even if you have been advised of the possibility of such damages.

The total liability of the Company and the other Company Parties, for any claim arising out of or relating to these Terms or Lensa, regardless of the form of the action, is limited to the amount paid, if any, by you to Use Lensa. In no event will the Company’s total liability arising out of or in connection with these Terms or from the Use of or inability to Use Lensa exceed the amounts you have paid to Use Lensa or ten ($10) U.S. dollars, if you have not had any payment obligations to the Company, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between the Company and you.

The limitations set forth in this Section will not limit or exclude liability for fraud or intentional misconduct of the Company or the other Company Parties or for any other matters in which liability cannot be excluded or limited under applicable law. Additionally, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

14. RELEASE

To the fullest extent permitted by applicable law, you release the Company and the other Company Parties from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between the Users and the acts or omissions of third parties. You expressly waive any rights you may have under California Civil Code § 1542 as well as any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims that you may know or suspect to exist in your favor at the time of agreeing to this release.

15. DISPUTE RESOLUTION; BINDING ARBITRATION

Please read the following Section carefully because it requires you to arbitrate certain disputes and claims with the Company and limits the manner in which you can seek relief from us.

Except for small claims disputes in which you or the Company seek to bring an individual action in small claims court located in the county of your billing address or disputes in which you or the Company seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, you and the Company waive your rights to a jury trial and to have any dispute arising out of or related to these Terms or Lensa resolved in court. Instead, all disputes arising out of or relating to these Terms or Lensa will be resolved through confidential binding arbitration held in Santa Clara County, California in accordance with the Streamlined Arbitration Rules and Procedures (“Rules”) of the Judicial Arbitration and Mediation Services (“JAMS”), which are available on the JAMS website and hereby incorporated by reference. You either acknowledge and agree that you have read and understand the rules of JAMS or waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

ANY ARBITRATION UNDER THESE TERMS BY EITHER YOU OR US WILL ONLY BE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, REPRESENTATIVE ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU WAIVE ANY RIGHT TO HAVE YOUR CASE DECIDED BY A JURY AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST US.

You and the Company agree that these Terms affect interstate commerce and that the enforceability of this Section will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (“FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the Rules, the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual. You and the Company agree that for any arbitration you initiate, you will pay the filing fee and the Company will pay the remaining JAMS fees and costs. For any arbitration initiated by the Company, the Company will pay all JAMS fees and costs. You and the Company agree that the state or federal courts of the State of California and the United States sitting in Santa Clara County, California have exclusive jurisdiction over any appeals and the enforcement of an arbitration award.

ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR LENSA MUST BE FILED WITHIN ONE YEAR AFTER SUCH CLAIM AROSE; OTHERWISE, THE CLAIM IS PERMANENTLY BARRED, WHICH MEANS THAT YOU AND THE COMPANY WILL NOT HAVE THE RIGHT TO ASSERT THE CLAIM.

You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section by notifying the Company in writing. The notification must be sent to:

Prisma Labs, Inc.

Re: Arbitration Opt-out

Suite D2028

440 N Wolfe Rd

Sunnyvale, CA 94085

[email protected]

In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with this Section.

16. GOVERNING LAW AND VENUE

TL;DR: this agreement is governed by the laws of the State of California.

These Terms and your Use of Lensa will be governed by, construed and enforced in accordance with the laws of the State of California, without regard to conflict of law rules or principles (whether of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the user's country. This paragraph doesn’t override those laws.

Any dispute between you and the Company that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of California and the United States, respectively, sitting in Santa Clara County, California.

17. CHANGES TO THESE TERMS

We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms and update the “Effective date” above. In case we make substantial changes to the Terms, including the changes which might affect your rights, we will always notify you via in-app consent, email, or any other means of communication we may deem fit. If you do not agree to the amended terms, you must stop Using Lensa. Your continued Use of Lensa after we provide the notice will imply your acceptance of those changes.

18. ELECTRONIC COMMUNICATIONS

By Using Lensa, you also agree to receive electronic communications from us, including via email, push notifications and by posting notices on Lensa. The communications between you and us may take place via electronic means, whether you Use Lensa or send us emails, or whether we post notices on Lensa or communicate with you via email. These communications may include notices about Lensa and the Purchased Content and are part of your relationship with us. For contractual purposes, you: (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights. Communications from us may include but are not limited to: operational communications concerning your Account or the Use of Lensa (e.g., technical and security notices, updates to the Privacy Policy and Terms), and updates concerning new and existing features (e.g., changes/updates to features of Lensa and their scope, prices of in-app subscriptions).

You may opt-out of receiving promotional emails from us at any time through any of the following methods:

by following the opt-out links in any promotional email sent to you; or
through Lensa settings on your mobile device; or
by contacting us at any time at [email protected] or using other contact details in “How to Contact Us” Section of these Terms.

You may opt-out of push notifications by changing the settings on your mobile device.

19. TERMINATION

We reserve the right, without notice and in our sole discretion, to terminate your right to Use Lensa. We are not responsible for any loss or harm related to your inability to Use Lensa. Upon any termination, discontinuation or cancellation of Lensa, all provisions of these Terms, which by their nature should survive, will survive, including without limitation, ownership provisions, warranty disclaimers, limitations of liability and dispute resolution provisions.

20. EXPORT AND ECONOMIC SANCTIONS CONTROL

The application and artificial intelligence may be subject to export and re-export control laws and regulations, including the Export Administration Regulations (“EAR”) maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (“OFAC”), and the International Traffic in Arms Regulations (“ITAR”) maintained by the Department of State. You represent and warrant that you are (1) not located in any country or region that is subject to a U.S. government embargo, and (2) are not a denied party as specified in the regulations listed above.

You agree to comply with all U.S. and foreign export laws and regulations to ensure that neither the application nor any technical data related thereto nor any direct product or products derived from or based on such technology received from Lensa under these Terms of Use thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.

21. ADDITIONAL TERMS APPLICABLE TO IOS DEVICES

The following terms apply if you Use Lensa on any device that contains the iOS mobile operating system (“App”) developed by Apple Inc. (“Apple”).

Acknowledgement. You acknowledge that these Terms are concluded solely between you, and not with Apple, and us, not Apple. We are solely responsible for the App and the content thereof. You further acknowledge that the usage rules for the App are subject to any additional restrictions set forth in the usage rules for the Apple App Store terms of service as of the date you download the App, and in the event of any conflict, the usage rules in the Apple App Store shall govern if they are more restrictive. You acknowledge and agree that you have had the opportunity to review the Apple usage rules.
Scope of License. The license granted to you is limited to a non-transferable license to use the App on any iPhone, iPod touch or iPad that you own or control as permitted by the Apple usage rules set forth in the Apple App Store terms of service.
Maintenance and Support. You and us acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Warranty. You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the App by you; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App. You and the Company acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of the Company. However, you understand and agree that in accordance with these Terms, the Company has disclaimed all warranties of any kind with respect to the App, and therefore, there are no warranties applicable to the App.
Product Claims. You and the Company acknowledge that as between Apple and the Company, the Company, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of the App, including, but not limited to (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
Intellectual Property Rights. You and the Company acknowledge that, in the event of any third party claim that the App or your possession and use of the App infringe third party’s intellectual property rights, the Company, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under these Terms.
Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted persons.
Developer Contact Details. Any questions, complaints or claims with respect to the App should be directed to [email protected]

Third-Party Terms of Agreement. You agree to comply with any applicable third-party terms when using the App.
Third-Party Beneficiary. You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof).

22. HOW TO CONTACT US

If you have any questions, complaints or claims with respect to these Terms or Lensa, please contact us via email at [email protected].

23. MISCELLANEOUS

These Terms constitute the entire agreement between you and us relating to Lensa and your Use of Lensa, and these Terms supersede and replace any and all prior oral or written understandings or agreements between the Company and you relating to Lensa and your Use of Lensa.
The language of these Terms is the English language only.
You hereby irrevocably waive any law applicable to you requiring that these Terms shall be localized to meet your language (as well as any other localization requirements), or requiring a delivery or retention of non-electronic records.
The failure of us to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The waiver of such right or provision will be effective only if in writing and signed by a duly authorized representative of the Company.
Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.
If any provision of these Terms is held invalid and unenforceable (either by an arbitrator appointed pursuant to the terms of the Dispute Resolution; Binding Arbitration Section above or by court of competent jurisdiction), that provision will be enforceable to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. The Section titles in these Terms are for convenience only and have no legal or contractual effect.
Except as otherwise provided herein, these Terms are intended solely for the benefit of you and the Company and are not intended to confer third party beneficiary rights upon any other person or entity.
You may not assign or transfer your rights under these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer your rights under these Terms, without such consent, will be null and of no effect. We may freely assign or transfer our rights and obligations under these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.